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Delivery Policy

Dispatch

We try to dispatch all orders within a maximum time frame of 1-2 working days of the order being placed. Inventory shortages or other fulfilment issues may cause delays, if this is the case, you will be notified by email or phone.

Your order will be shipped using Royal Mail 24, Royal Mail 48 or Royal Mail Special Delivery, depending on the option you chose at checkout.

Any orders received after 4pm may not be dispatched until the following working day.

 

Delays / Delivery Issues

We try as hard as we can to ensure your order arrives in time. Once your order is fulfilled and placed in the hands of Royal Mail, we are unable to guarantee any delivery date indicated by them. Whilst lost parcels, delays, damaged items and other issues are out of our control, we will do everything we can to fix the issue, your satisfaction is our priority.

 

Tracking

Royal Mail

1st Class & 2nd Class are non trackable.

Special Delivery

Fully trackable

Royal Mail Signed For

Proof of signature

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